FAQ

  1. What is the Health Advisory Panel?

    The Health Advisory Panel is an online group of consumers age 18 and over who are willing to share their opinions about health related topics. After joining, panelists complete online surveys, providing feedback to a variety of different discussion topics.

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  2. How do I join?

    Only those individuals who have received an invitation to join the panel via email are eligible to join. In addition, to be eligible to participate in the Health Advisory Panel, you will need to complete a questionnaire that details information about you and your household. Once this questionnaire has been completed you then become eligible to participate.

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  3. Who can participate?

    U.S. residents age of 18 or over who have completed the Health Advisory Panel registration questionnaire may participate.

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  4. When I give you my personal information when I join, what do you do with it?

    Your personal information is used to create a respondent profile and to track how many surveys are being sent to you. Your respondent profile is used to determine which research studies may apply to you. Whenever a research study is completed, the respondents' survey responses are collectively compiled into a research report which is used to evaluate products and services. No panelist specific information is included in the research report (i.e. survey responses will not be identified with the specific individual panelists).

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  5. How is my privacy protected?

    The Health Advisory Panel is a strong supporter of privacy. We follow CASRO (Council of Survey Research Organizations) guidelines to protect respondent confidentiality. Please click on the Privacy Policy link to review our complete policy on participant privacy.

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  6. Will it cost me anything to join or participate?

    No. Participation is free!

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  7. What if I live outside the U.S.?

    Currently, the Panel is only available to U.S. residents.

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  8. How do I opt-out of the panel?

    To discontinue your membership in the Panel, go to the My Account page of this website and enter your email address and password. Then select 'Cancel Membership'.

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  9. How can I update my panel registration information?

    Go to the My Account page of this website and enter your email address and password. Type in any information that you would like to update, then click on 'submit'.

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  10. What if I forget my password?

    If you forget your password, go to the My Account page of this website; click on the link next to 'Forgot your password?''; and enter your email address to reset your password.

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  11. If I have questions, whom do I contact?

    You may contact our Panel Manager at support@healthadvisorypanel.net if you have any questions.

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  12. How will I know when to take a survey?

    We will send you an email when we have a study ready for you to take. All you need to do is click on the link included in the email invitation (or copy and paste the website address into your browser window). Then, simply follow the instructions on the screen to complete the survey. You are never obligated to participate in research. It is important to add support@healthadvisorypanel.net to your email's safe sender list to ensure you receive emails from the Health Advisory Panel.

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  13. How often will I be asked to participate in a survey?

    Panel members will be invited to participate approximately once a month. For each study, you'll receive an invitation by email to participate.

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  14. How long will surveys take to complete? What if I start a survey and I run out of time before I can finish it?

    Surveys will vary in length depending upon the subject, and the estimated time to complete each survey will be noted in the survey email invitation. Most surveys will range from 5 to 10 minute. If you can't finish a survey, you can always come back to it at another time. When you return, it will take you to the place where you left off. In general, you will have 3 or 4 days to complete each survey.

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  15. If I receive a study invitation, does that mean I'm qualified to participate?

    We do our best to identify studies that are relevant to you, based on the information you have provided to us in your profile as well as in previous studies. The email invitation will typically indicate the general subject matter and provide instructions that pertain to that study.

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  16. Are members rewarded for their participation?

    If you agree to join the Health Advisory Panel, you will receive a sweepstakes entry for each survey you complete. Sweepstakes are run on a monthly basis, and prizes consist of (insert prize information). Please click on the Rewards link to review the current sweepstakes rules. In addition, our invitation for each project will contain information regarding the reward and a link to the current sweepstakes rules.

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